How to Contact Epic Games for Customer Support

If you’re having trouble with Fortnite or any other Epic Games title, here’s how to contact Epic Games for customer support.

Checkout this video:

Go to the Epic Games website.

In order to contact Epic Games for customer support, you will need to go to the Epic Games website. Once you are on the website, you will need to click on the “Contact” page. From there, you will be able to fill out a form that will allow you to select the reason for your customer support inquiry. After you have submitted the form, someone from Epic Games should reach out to you within a few days in order to help resolve your issue.

Click on the “Support-A-Creator” tab.

In order to support a Creator, you’ll need to have an Epic Games account and have completed the sign-up process. If you haven’t done this yet, you can create an Epic Games account by visiting our sign-up page.

Once you’ve signed up for an Epic Games account, follow the steps below to support a Creator:

1) From the Fortnite home screen, click on the “Support-A-Creator” tab located in the top right corner.
2) In the “Enter creator code” field, type in the code for your selected creator. You can also search for a specific creator by name.
3) Click on the “Submit” button.
4) If you don’t see your selected creator’s name pop up, make sure that you’ve entered the correct code and try again.
5) Once you see your selected creator’s name pop up, click on it to select them as your supported creator.

Enter your information in the “Contact Us” form.

In order to speak to a customer service representative at Epic Games, you will need to fill out the “Contact Us” form on their website. You will need to provide your name, email address, and a description of your problem. Once you have submitted the form, a customer service representative will reach out to you via email.

Click on the “Submit” button.

When you first open up the customer support page, you’ll see a “Submit” button in the upper-right-hand corner. Click on this button to begin the process of opening up a customer support ticket.

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